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Hertz Logo

COMMUNICATION STRATEGIES FOR

CONQUERING COMPETITION

The car rental industry is complex and competitive. In recent years, it has faced disruption – from both online and offline competition.

Over the last three years, Mustard has worked with Hertz to develop business and communications strategies to help combat this and drive growth.

100 years

PLOTTING A
COURSE FOR
SUCCESS

Mustard works with Hertz across all brand communications to develop and execute compelling, multichannel campaigns that deliver cut-through and impact commercial results.

This role also involves developing strategies around business management, marketing, brand planning and market segmentation.

PARTNERSHIP
ACTIVATION
AND LOYALTY

Part of Hertz’s strategy involves working alongside a number of diverse partners to activate the brand offline and drive added awareness of through-the-line campaigns.

Mustard works with Hertz to build customer loyalty through Gold Plus Rewards, a programme with a continual focus on member activation and acquisition.

DRIVING REVENUE
THROUGH DIGITAL
TRANSFORMATION

By designing a robust digital strategy,

Mustard helped Hertz to grow its online presence organically.

SEO strategy and ongoing data driven tactics have fuelled growth and led to a significant increase in revenue from online bookings.

Continued work on optimisation and conversion is delivering further increases in revenue and website traffic.

Over a year, we nearly doubled the value of Hertz location pages.

Sessions

+45.03%

Transactions

+37.41%

Revenue

+47.07%

Hertz Mobile App Spread

MAKING SENSE
OF SOCIAL

An always-on, top-of-mind approach to social media is driving engagement and reach by amplifying campaign communications, through consistent, targeted messaging.

Social
Referrals
increased
238.27%
Email
referrals
increased
by
359.67%
 
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